Creates a ticket synchronously. NOT RECOMMENDED.

POST

/v1/integration/tickets/sync

curl --request POST \
  --url https://api.ornek.com/v1/integration/tickets/sync \
  --header 'Content-Type: application/json' \
  --data '{ "poolId": "example", "subject": "example", "description": "example", "priority": "example", "requesterFullName": "example", "requesterEmailAddress": "example", "requesterPhoneNumber": "example" }'

• Yer tutucu: kendi kurulumunuzun API adresiyle değiştirin.

Pool-default resolution, assignment and the welcome e-mail all run on your request path, so latency is materially worse and a slow dependency becomes your timeout. Use POST /v1/integration/tickets instead and resolve the returned trackingKey. This endpoint exists only for integrations that genuinely cannot poll. It does not accept an Idempotency-Key — a retried request creates a second ticket.

Request Body^required

object

poolId

nullable /^-?(?:0|[1-9]\d*)$/

subject

string

nullable

description

string

nullable

priority

string

nullable

requesterFullName

string

nullable

requesterEmailAddress

string

nullable

requesterPhoneNumber

string

nullable

Example^generated

{
  "poolId": "example",
  "subject": "example",
  "description": "example",
  "priority": "example",
  "requesterFullName": "example",
  "requesterEmailAddress": "example",
  "requesterPhoneNumber": "example"
}

object

poolId

nullable /^-?(?:0|[1-9]\d*)$/

subject

string

nullable

description

string

nullable

priority

string

nullable

requesterFullName

string

nullable

requesterEmailAddress

string

nullable

requesterPhoneNumber

string

nullable

Example^generated

{
  "poolId": "example",
  "subject": "example",
  "description": "example",
  "priority": "example",
  "requesterFullName": "example",
  "requesterEmailAddress": "example",
  "requesterPhoneNumber": "example"
}

object

poolId

nullable /^-?(?:0|[1-9]\d*)$/

subject

string

nullable

description

string

nullable

priority

string

nullable

requesterFullName

string

nullable

requesterEmailAddress

string

nullable

requesterPhoneNumber

string

nullable

Example^generated

{
  "poolId": "example",
  "subject": "example",
  "description": "example",
  "priority": "example",
  "requesterFullName": "example",
  "requesterEmailAddress": "example",
  "requesterPhoneNumber": "example"
}

Responses

201

Created

object

data

One of:

object

object

id

/^-?(?:0|[1-9]\d*)$/

trackingKey

string

subject

string

nullable

description

string

nullable

priority

string

ticketStatusId

/^-?(?:0|[1-9]\d*)$/

ticketStatusName

string

nullable

ticketSubStatusId

/^-?(?:0|[1-9]\d*)$/

requesterFullName

string

nullable

requesterEmailAddress

string

nullable

requesterPhoneNumber

string

nullable

createdAt

string format: date-time

completedAt

string format: date-time

nullable

eTag

string

success

boolean

error

One of:

object

object

status

/^-?(?:0|[1-9]\d*)$/

code

string

nullable

details

message

string

object

data

One of:

object

object

id

/^-?(?:0|[1-9]\d*)$/

trackingKey

string

subject

string

nullable

description

string

nullable

priority

string

ticketStatusId

/^-?(?:0|[1-9]\d*)$/

ticketStatusName

string

nullable

ticketSubStatusId

/^-?(?:0|[1-9]\d*)$/

requesterFullName

string

nullable

requesterEmailAddress

string

nullable

requesterPhoneNumber

string

nullable

createdAt

string format: date-time

completedAt

string format: date-time

nullable

eTag

string

success

boolean

error

One of:

object

object

status

/^-?(?:0|[1-9]\d*)$/

code

string

nullable

details

message

string

Example^generated

{
  "data": {
    "id": "example",
    "trackingKey": "example",
    "subject": "example",
    "description": "example",
    "priority": "example",
    "ticketStatusId": "example",
    "ticketStatusName": "example",
    "ticketSubStatusId": "example",
    "requesterFullName": "example",
    "requesterEmailAddress": "example",
    "requesterPhoneNumber": "example",
    "createdAt": "2026-04-15T12:00:00Z",
    "completedAt": "2026-04-15T12:00:00Z",
    "eTag": "example"
  },
  "success": true,
  "error": {
    "status": "example",
    "code": "example",
    "details": "example",
    "message": "example"
  }
}

object

data

One of:

object

object

id

/^-?(?:0|[1-9]\d*)$/

trackingKey

string

subject

string

nullable

description

string

nullable

priority

string

ticketStatusId

/^-?(?:0|[1-9]\d*)$/

ticketStatusName

string

nullable

ticketSubStatusId

/^-?(?:0|[1-9]\d*)$/

requesterFullName

string

nullable

requesterEmailAddress

string

nullable

requesterPhoneNumber

string

nullable

createdAt

string format: date-time

completedAt

string format: date-time

nullable

eTag

string

success

boolean

error

One of:

object

object

status

/^-?(?:0|[1-9]\d*)$/

code

string

nullable

details

message

string

Example^generated

{
  "data": {
    "id": "example",
    "trackingKey": "example",
    "subject": "example",
    "description": "example",
    "priority": "example",
    "ticketStatusId": "example",
    "ticketStatusName": "example",
    "ticketSubStatusId": "example",
    "requesterFullName": "example",
    "requesterEmailAddress": "example",
    "requesterPhoneNumber": "example",
    "createdAt": "2026-04-15T12:00:00Z",
    "completedAt": "2026-04-15T12:00:00Z",
    "eTag": "example"
  },
  "success": true,
  "error": {
    "status": "example",
    "code": "example",
    "details": "example",
    "message": "example"
  }
}

401

Unauthorized

object

type

string

nullable

title

string

nullable

status

nullable /^-?(?:0|[1-9]\d*)$/

detail

string

nullable

instance

string

nullable

object

type

string

nullable

title

string

nullable

status

nullable /^-?(?:0|[1-9]\d*)$/

detail

string

nullable

instance

string

nullable

Example^generated

{
  "type": "example",
  "title": "example",
  "status": "example",
  "detail": "example",
  "instance": "example"
}

object

type

string

nullable

title

string

nullable

status

nullable /^-?(?:0|[1-9]\d*)$/

detail

string

nullable

instance

string

nullable

Example^generated

{
  "type": "example",
  "title": "example",
  "status": "example",
  "detail": "example",
  "instance": "example"
}

403

Forbidden

object

type

string

nullable

title

string

nullable

status

nullable /^-?(?:0|[1-9]\d*)$/

detail

string

nullable

instance

string

nullable

object

type

string

nullable

title

string

nullable

status

nullable /^-?(?:0|[1-9]\d*)$/

detail

string

nullable

instance

string

nullable

Example^generated

{
  "type": "example",
  "title": "example",
  "status": "example",
  "detail": "example",
  "instance": "example"
}

object

type

string

nullable

title

string

nullable

status

nullable /^-?(?:0|[1-9]\d*)$/

detail

string

nullable

instance

string

nullable

Example^generated

{
  "type": "example",
  "title": "example",
  "status": "example",
  "detail": "example",
  "instance": "example"
}

422

Unprocessable Entity

object

type

string

nullable

title

string

nullable

status

nullable /^-?(?:0|[1-9]\d*)$/

detail

string

nullable

instance

string

nullable

object

type

string

nullable

title

string

nullable

status

nullable /^-?(?:0|[1-9]\d*)$/

detail

string

nullable

instance

string

nullable

Example^generated

{
  "type": "example",
  "title": "example",
  "status": "example",
  "detail": "example",
  "instance": "example"
}

object

type

string

nullable

title

string

nullable

status

nullable /^-?(?:0|[1-9]\d*)$/

detail

string

nullable

instance

string

nullable

Example^generated

{
  "type": "example",
  "title": "example",
  "status": "example",
  "detail": "example",
  "instance": "example"
}

429

Too Many Requests

object

type

string

nullable

title

string

nullable

status

nullable /^-?(?:0|[1-9]\d*)$/

detail

string

nullable

instance

string

nullable

object

type

string

nullable

title

string

nullable

status

nullable /^-?(?:0|[1-9]\d*)$/

detail

string

nullable

instance

string

nullable

Example^generated

{
  "type": "example",
  "title": "example",
  "status": "example",
  "detail": "example",
  "instance": "example"
}

object

type

string

nullable

title

string

nullable

status

nullable /^-?(?:0|[1-9]\d*)$/

detail

string

nullable

instance

string

nullable

Example^generated

{
  "type": "example",
  "title": "example",
  "status": "example",
  "detail": "example",
  "instance": "example"
}