Resolves the tracking key returned by the async create endpoint.

GET

/v1/integration/tickets/by-tracking-key/{trackingKey}

curl --request GET \
  --url https://api.ornek.com/v1/integration/tickets/by-tracking-key/example

• Yer tutucu: kendi kurulumunuzun API adresiyle değiştirin.

A 404 here means “not created yet” as well as “no such ticket” — both mean keep polling with backoff, or give up. This is the expected shape of a ticket that is still queued, not an error condition. Deliberately uncached, so an accepted request never looks permanently lost.

Parameters

Path Parameters

trackingKey

required

string

Responses

200

OK

object

data

One of:

object

object

id

/^-?(?:0|[1-9]\d*)$/

trackingKey

string

subject

string

nullable

description

string

nullable

priority

string

ticketStatusId

/^-?(?:0|[1-9]\d*)$/

ticketStatusName

string

nullable

ticketSubStatusId

/^-?(?:0|[1-9]\d*)$/

requesterFullName

string

nullable

requesterEmailAddress

string

nullable

requesterPhoneNumber

string

nullable

createdAt

string format: date-time

completedAt

string format: date-time

nullable

eTag

string

success

boolean

error

One of:

object

object

status

/^-?(?:0|[1-9]\d*)$/

code

string

nullable

details

message

string

object

data

One of:

object

object

id

/^-?(?:0|[1-9]\d*)$/

trackingKey

string

subject

string

nullable

description

string

nullable

priority

string

ticketStatusId

/^-?(?:0|[1-9]\d*)$/

ticketStatusName

string

nullable

ticketSubStatusId

/^-?(?:0|[1-9]\d*)$/

requesterFullName

string

nullable

requesterEmailAddress

string

nullable

requesterPhoneNumber

string

nullable

createdAt

string format: date-time

completedAt

string format: date-time

nullable

eTag

string

success

boolean

error

One of:

object

object

status

/^-?(?:0|[1-9]\d*)$/

code

string

nullable

details

message

string

Example^generated

{
  "data": {
    "id": "example",
    "trackingKey": "example",
    "subject": "example",
    "description": "example",
    "priority": "example",
    "ticketStatusId": "example",
    "ticketStatusName": "example",
    "ticketSubStatusId": "example",
    "requesterFullName": "example",
    "requesterEmailAddress": "example",
    "requesterPhoneNumber": "example",
    "createdAt": "2026-04-15T12:00:00Z",
    "completedAt": "2026-04-15T12:00:00Z",
    "eTag": "example"
  },
  "success": true,
  "error": {
    "status": "example",
    "code": "example",
    "details": "example",
    "message": "example"
  }
}

object

data

One of:

object

object

id

/^-?(?:0|[1-9]\d*)$/

trackingKey

string

subject

string

nullable

description

string

nullable

priority

string

ticketStatusId

/^-?(?:0|[1-9]\d*)$/

ticketStatusName

string

nullable

ticketSubStatusId

/^-?(?:0|[1-9]\d*)$/

requesterFullName

string

nullable

requesterEmailAddress

string

nullable

requesterPhoneNumber

string

nullable

createdAt

string format: date-time

completedAt

string format: date-time

nullable

eTag

string

success

boolean

error

One of:

object

object

status

/^-?(?:0|[1-9]\d*)$/

code

string

nullable

details

message

string

Example^generated

{
  "data": {
    "id": "example",
    "trackingKey": "example",
    "subject": "example",
    "description": "example",
    "priority": "example",
    "ticketStatusId": "example",
    "ticketStatusName": "example",
    "ticketSubStatusId": "example",
    "requesterFullName": "example",
    "requesterEmailAddress": "example",
    "requesterPhoneNumber": "example",
    "createdAt": "2026-04-15T12:00:00Z",
    "completedAt": "2026-04-15T12:00:00Z",
    "eTag": "example"
  },
  "success": true,
  "error": {
    "status": "example",
    "code": "example",
    "details": "example",
    "message": "example"
  }
}

404

Not Found

object

type

string

nullable

title

string

nullable

status

nullable /^-?(?:0|[1-9]\d*)$/

detail

string

nullable

instance

string

nullable

object

type

string

nullable

title

string

nullable

status

nullable /^-?(?:0|[1-9]\d*)$/

detail

string

nullable

instance

string

nullable

Example^generated

{
  "type": "example",
  "title": "example",
  "status": "example",
  "detail": "example",
  "instance": "example"
}

object

type

string

nullable

title

string

nullable

status

nullable /^-?(?:0|[1-9]\d*)$/

detail

string

nullable

instance

string

nullable

Example^generated

{
  "type": "example",
  "title": "example",
  "status": "example",
  "detail": "example",
  "instance": "example"
}