Gets a single ticket by id, scoped to the token's permitted pools.

GET

/v1/integration/tickets/{id}

curl --request GET \
  --url https://api.ornek.com/v1/integration/tickets/1

• Yer tutucu: kendi kurulumunuzun API adresiyle değiştirin.

A ticket that exists but belongs to a pool outside the token’s scope answers 404, never 403 — a 403 would confirm the id is real. Carries an ETag; send it back as If-None-Match to get a 304 with no body. Unlike the list endpoint, this response is invalidated on every write, so it is never stale beyond the write that changed it.

Parameters

Path Parameters

id

required

integer format: int64

/^-?(?:0|[1-9]\d*)$/

Responses

200

OK

object

data

One of:

object

object

id

/^-?(?:0|[1-9]\d*)$/

trackingKey

string

subject

string

nullable

description

string

nullable

priority

string

ticketStatusId

/^-?(?:0|[1-9]\d*)$/

ticketStatusName

string

nullable

ticketSubStatusId

/^-?(?:0|[1-9]\d*)$/

requesterFullName

string

nullable

requesterEmailAddress

string

nullable

requesterPhoneNumber

string

nullable

createdAt

string format: date-time

completedAt

string format: date-time

nullable

eTag

string

success

boolean

error

One of:

object

object

status

/^-?(?:0|[1-9]\d*)$/

code

string

nullable

details

message

string

object

data

One of:

object

object

id

/^-?(?:0|[1-9]\d*)$/

trackingKey

string

subject

string

nullable

description

string

nullable

priority

string

ticketStatusId

/^-?(?:0|[1-9]\d*)$/

ticketStatusName

string

nullable

ticketSubStatusId

/^-?(?:0|[1-9]\d*)$/

requesterFullName

string

nullable

requesterEmailAddress

string

nullable

requesterPhoneNumber

string

nullable

createdAt

string format: date-time

completedAt

string format: date-time

nullable

eTag

string

success

boolean

error

One of:

object

object

status

/^-?(?:0|[1-9]\d*)$/

code

string

nullable

details

message

string

Example^generated

{
  "data": {
    "id": "example",
    "trackingKey": "example",
    "subject": "example",
    "description": "example",
    "priority": "example",
    "ticketStatusId": "example",
    "ticketStatusName": "example",
    "ticketSubStatusId": "example",
    "requesterFullName": "example",
    "requesterEmailAddress": "example",
    "requesterPhoneNumber": "example",
    "createdAt": "2026-04-15T12:00:00Z",
    "completedAt": "2026-04-15T12:00:00Z",
    "eTag": "example"
  },
  "success": true,
  "error": {
    "status": "example",
    "code": "example",
    "details": "example",
    "message": "example"
  }
}

object

data

One of:

object

object

id

/^-?(?:0|[1-9]\d*)$/

trackingKey

string

subject

string

nullable

description

string

nullable

priority

string

ticketStatusId

/^-?(?:0|[1-9]\d*)$/

ticketStatusName

string

nullable

ticketSubStatusId

/^-?(?:0|[1-9]\d*)$/

requesterFullName

string

nullable

requesterEmailAddress

string

nullable

requesterPhoneNumber

string

nullable

createdAt

string format: date-time

completedAt

string format: date-time

nullable

eTag

string

success

boolean

error

One of:

object

object

status

/^-?(?:0|[1-9]\d*)$/

code

string

nullable

details

message

string

Example^generated

{
  "data": {
    "id": "example",
    "trackingKey": "example",
    "subject": "example",
    "description": "example",
    "priority": "example",
    "ticketStatusId": "example",
    "ticketStatusName": "example",
    "ticketSubStatusId": "example",
    "requesterFullName": "example",
    "requesterEmailAddress": "example",
    "requesterPhoneNumber": "example",
    "createdAt": "2026-04-15T12:00:00Z",
    "completedAt": "2026-04-15T12:00:00Z",
    "eTag": "example"
  },
  "success": true,
  "error": {
    "status": "example",
    "code": "example",
    "details": "example",
    "message": "example"
  }
}

304

Not Modified

404

Not Found

object

type

string

nullable

title

string

nullable

status

nullable /^-?(?:0|[1-9]\d*)$/

detail

string

nullable

instance

string

nullable

object

type

string

nullable

title

string

nullable

status

nullable /^-?(?:0|[1-9]\d*)$/

detail

string

nullable

instance

string

nullable

Example^generated

{
  "type": "example",
  "title": "example",
  "status": "example",
  "detail": "example",
  "instance": "example"
}

object

type

string

nullable

title

string

nullable

status

nullable /^-?(?:0|[1-9]\d*)$/

detail

string

nullable

instance

string

nullable

Example^generated

{
  "type": "example",
  "title": "example",
  "status": "example",
  "detail": "example",
  "instance": "example"
}